Reservation Policies
Complimentary Welcome Starter Pack
Upon arrival, a complimentary, welcome starter pack is available in your apartment to help you 'get started' consisting of:
- Bottle of mineral water per person
- Tea
- Coffee
- Creamer and Sugar sachets
In addition, we provide the following complimentary services:
- Access to Free, Unlimited Wi-Fi.
- Free Housekeeping services every 2 days after check-in date between 08H00 to 12H00 (Sundays, Public -Holidays and Departure day not included). Should you not need the housekeeping service, a ‘Do Not Disturb sign is provided.
- Beach Towels are provided upon arrival, and a FREE beach bag is given to all guests. Should you need to change your beach towels for clean ones, this can be done during Reception opening hours.
- Free parking for residential guests.
- Bed linen, Towels, Toilet Paper.
- Toiletries (hand sanitizer, shampoo, shower gel).
Policies
- Check-in time: 12H00
- Check-out time: 10H00
- Late check-out can be organised free of charge, subject to the apartment’s availability. Alternatively, luggage can be left in storage with owners until departure time.
Cancellation / No-Show:
- From 14 days prior to arrival date or more: Free cancellation.
- 13-0 days prior to arrival date: 100% of the total booking.
- No-Show: 100% of the total booking.
- Early check-out: 100% of the total booking.
Payment Policy:
- No deposit required but the full amount of total stay will be required 13 days prior to the arrival date OR full payment upon arrival.
Free Transfer Promo:
- Free Transfer Promo (Praslin island only) valid until 31st December 2021
- A confirm time of arrival & location (either airport/jetty) must be given, a minimum of 48hours prior to arrival date.
- If no timing is given this promo will not be applicable and ANV Holiday Apartments will NOT be held responsible to cover any cost of transportation to the apartments.
Reception Opening Hours:
- Monday – Friday: 08H00-15H00
- Saturday: 08H00-12H00
- Sundays and Public Holidays: Closed
- Reception is located at Owners’ Property next door.
- NO-Smoking in the apartments or veranda area. Smoking is permitted outside these areas.
Mode of Payment for accommodation:
- Cash (Currency: Seychelles Rupees, Euros, or US Dollars).